Customer Satisfaction Guarantee | Fuzzy Stuff Fun

Customer Satisfaction Guarantee

We stand behind the quality of our products and offer a full refund or credit for orders shipped in the United States within 30 days of purchase. 

If within 30 days after purchase you are not completely satisfied please contact our Customer Care Department by following these simple instructions:

Via our website: www.fuzzystufffun.com/contact  

If you are unable to access this website please call 1 (433) 961-6802 or email fuzzystuffllc@gmail.com for further assistance.

Our Satisfaction Guarantee applies to all products sold to retail consumers in the United States by any authorized retailer - this excludes sales by unauthorized sellers and promotional items not sold at retail.

How to return your qualifying products:

To process a refund, please email us using our Contact Us page for instructions on returning the products. Please have your order number ready.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and how we will be issuing your credit or refund.

International Orders

We do not accept returns for items shipped internationally.